For Buyers

Q1: How do I find the right e-bike?
A: Use our search filters to sort listings by price, location, brand, type, battery size, and more.

Q2: How do I contact a seller?
A: Open the listing you’re interested in and click “Contact Seller” to send a direct message or get their preferred contact details.

Q3: Can I test ride before buying?
A: Yes. Arrange a safe, public meeting point with the seller to test the bike before making payment.

Q4: Is payment handled through the website?
A: No. Payments are arranged directly between buyer and seller. We recommend cash in person or a secure transfer method.

Q5: How can I check if an e-bike is legitimate?
A: Ask for the original purchase receipt, service history, and battery condition report.

For Sellers

Q6: How do I post an ad?
A: Click “Post Your Ad,” upload clear photos, add a detailed description, and choose your category.

Q7: How much does it cost to post a listing?
A: Basic listings are free, but you can choose paid options for better visibility.

Q8: How do I make my ad stand out?
A: Use high-quality photos, include battery range, motor size, and service history.

Q9: Can I sell e-bike parts or accessories?
A: Yes. We have categories for parts, accessories, and conversion kits.

Q10: How long will my ad stay online?
A: Listings are active for 30 days, after which you can renew them for free or upgrade to a featured listing.

General

Q11: Do you verify every listing?
A: While we monitor suspicious activity, we recommend buyers always verify details before purchase.

Q12: Can I list rental or repair services?
A: Yes — we have dedicated sections for rentals and repairs.

Q13: Is my information safe?
A: Yes. We never share your personal details without your consent, and all messaging is secure.

Q14: What if I see a suspicious ad?
A: Click the “Report Listing” button and our team will review it immediately.

Q15: Do you offer delivery or shipping?
A: The website itself doesn’t provide delivery, but some sellers may offer it — check the listing details.